FAQs

+What is Feel Free?

We create feel good products filled with clean, plant-based ingredients, like Kava, that hail from the South Pacific and Southeast Asia where they’ve been used socially and in wellness for centuries. Our signature tonic, Feel Free, can be used as a healthy productivity enhancer, alcohol alternative or for a clean energy boost.

+What does it taste like?

The Feel Free formula is bold and aromatic. The blend pairs the earthy and spicy tones of the ancient tropical plants with refreshing pineapple juice and premium sweet stevia leaves.

+When should I take Feel Free?

Our tonic is are a great alternative to alcohol, energy drinks, and synthetic focus enhancers. Sip on Feel Free when you want to feel more social, need a clean boost of energy, or need to lock in and focus.

+How should I drink Feel Free?

Be sure to shake the bottle well before consuming (there will be sediment that settles in the bottom). We recommend first time users drink 1/4 - 1/2 of the bottle to start. If you don’t love the taste, we recommend mixing it with a flavored sparkling water

+Where can I find Feel Free?

Feel Free is sold online and in over 8,500 stores nationwide. To find a store near you, use our store locator.

+How can I contact Feel Free for support?

We’d love to hear from you. Please email us at: hi@botanictonics.com and our team can assist you.

+What happens if I don’t like Feel Free?

Simply email us at hi@botanictonics.com within 30 days of your online purchase to request a refund. Refunds are limited to one full-size case per person for online orders

+How do you ship Feel Free & what is the shipping cost?

We provide free standard ground shipping for all US orders.

+When will my order arrive?

We will ship the products within 2-3 business days after you place the order and the delivery takes 2-5 business days depending on the delivery address.

+Can I expedite shipping for my order?

Yes. You can choose 2nd day air or next day air if the service is available in your area. All orders with expedited shipment placed before 3pm Central Time on a business day will be processed for shipment on the same day.

+How can I track my order?

Tracking numbers are sent via email and you can always check the status by visiting your order confirmation page or via email updates. If you have any questions about the status of your order, please email us at hi@botanictonics.com.

+Do you ship internationally?

We currently only ship within the United States.

+My order is damaged. What should I do?

Email us at hi@botanictonics.com with an image of the damage and we will coordinate a refund, or we will re-ship you the same ordered product free of charge.

+I received a notice that my package was delivered, but it’s not here. What should I do?

If possible, we recommend you check around the delivery location (think: porch, garage, side or back door) and inquire with neighbors. Sometimes a carrier marks a package as delivered in error. This is often resolved at the end of the day and almost always within 2 business days. If you haven’t received your order within 2 business days of the carrier marking your order as delivered, please contact us for a solution. Please email us at hi@botanictonics.com

+How can I sign up for a recurring subscription?

You have two purchase options: one-time order or subscription. Select subscription and save 43% on all orders.

+Can I skip a shipment?

Yes! Simply login to your account and click “upcoming orders” then select “skip” . If you didn’t set up a password at checkout, you can still access your account by using the second option on our subscription login page: Receive a secure login link via email in order to manage your subscriptions.
Get a login link

+Can I get my subscription sooner than planned?

Yep! Simply login to your account and click “delivery schedule” then select “next order date” to edit the date. You can also click "order now" under the "subscription" tab in our subscription portal and move the order date immediately and have a new order created. Your next order will be moved to 30 days from the new order immediately as a default but you can edit it to a different date at any time.

+Should I subscribe if I’ve never tried Feel Free before?

We offer a 30-day money back guarantee and easy cancellations.

+How can I get dedicated support?

Email us 24/7, we’re here for you: hi@botanictonics.com

+How can I cancel my subscription?

You can cancel or pause your subscription any time before the next shipment is charged. You can email us at hi@botanictonics.com or you can cancel your subscription by logging into your account.

+How long does it take to start feeling the effects and how long does it last?

You usually start feeling it after about 10-15 minutes and the feeling lasts for 3-4 hours.

+What kind of feeling should I expect?

Everyone experiencesFeel Free differently, but most commonly, you’ll feel more social and a calm, focused boost of energy.

+When is the best time to consume Feel Free?

Our tonic is a great alternative to alcohol, energy drinks, and synthetic focus enhancers. Sip on Feel Free when you want to feel more social, need a clean boost of energy, or need to lock in and focus.

+How much is one serving of Feel Free?

Each 2oz bottle of Feel Free has two, 1oz servings. Only drink ½ the bottle at a time, and do not exceed more than one bottle per day. Do not consume Feel Free with excessive alcohol..

+Is it okay to drink more than 1 bottle of Feel Free per day?

We do not recommend consuming more than one serving (1/2 bottle) at any one time, or consuming more than one bottle of Feel Free per day.

+How should I store the product?

The product is shelf stable and can be stored at room temperature before opening. You should refrigerate it after opening and finish the product within 48 hours. It shouldn’t be exposed to prolonged heat, which affects the potency of the active ingredients.

+Where is Feel Free made?

We source our ingredients in their natural form from around the world and make Feel Free in our FDA-registered facility in Tulsa, Oklahoma.

+What forms of payment do you accept?

We accept all major credit cards

+Is my payment information safe?

Your information is encrypted and stored with our credit card processor— we do not have access to your credit card data. Your card will only be charged when you confirm your order with us.

+How do I know my payment is secure?

When you first register your payment information at checkout, we use GeoTrust Secure Socket Layering (SSL) to ensure the safe online transmission of your personal information. That information is encrypted & stored with our credit card processor. Botanic Tonics does not store individual credit card numbers. If you have any questions or concerns, please do not hesitate to contact us at hi@botanictonics.com.

+How can I update the payment information for my subscription?

You can update your payment information by logging into your account.

+Can I consume Feel Free while pregnant or breastfeeding?

Please do not consume Feel Free when pregnant or breastfeeding. As always, we recommend checking with your primary healthcare provider.

+Where are the ingredients in Feel Free sourced?

We source our ingredients from various regions of the world where our plant-based ingredients are indigenous (e.g. Fiji, Indonesia, Pacific Islands).

+Do you test your product for heavy metal and other contaminants?

All ingredients have been lab tested. We use a 3rd party lab to test each batch 3-4 times each run to make sure the level of active ingredients is consistent. We also test for safety including but not limited to heavy metal and contaminants.

+Where can I find nutritional information?

Please find our label below and ask any questions you may have by emailing hi@botanictonics.com.

+What is Feel Free sweetened with?

Our drinks have no added sugar or artificial sweeteners. The sweetness comes from stevia leaves.

+Does Feel Free contain caffeine?

No, Feel Free is caffeine free

+Does Feel Free contain alcohol?

No, Feel Free is alcohol free

+Is Feel Free Organic?

Our products are vegan, paleo, and keto-friendly. Plus, it contains zero artificial preservatives, sweeteners, colors, flavors or ingredients.

+Is Feel Free Made with peanuts or tree nuts?

No, Feel Free is nut free